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Frequently Asked Questions

Everything you need to know about SB Pro

📋 General

What is SB Pro?
SB Pro is an export documentation management system built for Indian exporters. It automatically extracts data from your shipping bill PDFs, shows you analytics and insights on a dashboard, and generates compliance reports like GSTR1, HSN Wise, and Docs Issued — all in just a few clicks.
Who is SB Pro designed for?
SB Pro is designed for Indian exporters, customs house agents (CHAs), freight forwarders, and export-import businesses of all sizes who deal with shipping bills regularly.
Do I need any technical knowledge to use SB Pro?
Not at all! SB Pro is designed to be extremely simple. Just upload your shipping bill PDFs and everything else happens automatically. If you can use email and WhatsApp, you can use SB Pro.

✨ Features

What data does SB Pro extract from shipping bills?
SB Pro extracts all key fields including:
  • Invoice numbers, dates, and values
  • IEC numbers and exporter details
  • Duty Drawback (DBK) amounts
  • RODTEP scheme values
  • IGST amounts and values
  • HSN codes and product details
  • Port codes and shipping details
Can I upload multiple bills at once?
Yes! You can upload multiple shipping bill PDFs simultaneously. SB Pro processes them all in one go, saving you hours of manual data entry. It also automatically detects and handles duplicate bills.
What reports can SB Pro generate?
SB Pro generates the following compliance reports with one click:
  • GSTR1 Report — Ready to file, with automatic duplicate removal
  • HSN Wise Summary — Product-wise breakdown of exports
  • Docs Issued Report — Complete documentation tracking
All reports can be downloaded in Excel/CSV format.
Can I filter and search my bills?
Yes! You can filter by date ranges, search by invoice numbers, and even click on any dashboard metric to see bills with or without specific values. For example, you can instantly see all bills missing RODTEP claims or bills without DBK amounts.

💰 Pricing & Plans

Is SB Pro really free?
Yes! The free web-based version lets you process up to 20 bills per month with all features included. No credit card required, no hidden charges. It's perfect for small exporters getting started.
What's the difference between Free and Pro plans?
Both plans include the exact same features. The only differences are:
  • Free Plan: 20 bills/month, web browser access
  • Pro Plan: Unlimited bills, desktop application for Windows
There are no feature restrictions on the free plan.
How much does the Pro plan cost?
Please contact us for Pro plan pricing. We offer flexible options tailored to your business needs. Reach us at +91 9074990870 (WhatsApp) or naqdtech@gmail.com.

🔒 Security & Data

Is my data safe with SB Pro?
Absolutely. With the Pro desktop version, all your data stays exclusively on your own computer. Nothing is sent to any cloud or external server. You have complete control and ownership of your sensitive business data.
Does SB Pro need an internet connection?
The web version requires internet access. The Pro desktop version works completely offline — no internet connection needed for any core operations like uploading bills, viewing analytics, or generating reports.
Do I need to create a login or account?
The web version requires a simple sign-up. The Pro desktop version works without any login — just install, open, and start using it immediately.

🚀 Getting Started

What are the system requirements?
  • Web Version: Any modern browser (Chrome, Firefox, Edge, Safari)
  • Desktop Version: Windows 10 or Windows 11
How do I get started?
It's simple:
  • Visit sbpro.naqdexim.com
  • Upload your shipping bill PDFs
  • View your dashboard and generate reports
For the Pro desktop version, contact us and we'll help you get set up.
Do you provide training or onboarding support?
Yes! We provide free setup assistance and training for all users. Contact us via WhatsApp or email and our team will walk you through everything.

Still have questions?

Our team is happy to help. Reach out to us anytime.

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